Travelers reviews


In an uncertain world, Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of our customers, and anticipating their needs for the future. There is no stronger testament to our dedication to protecting customers from loss than our continued innovation and ability to transform our industry.

In fact, from the first ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, our history of advancements has propelled our company—and our industry—towards ever higher standards for customers.

Travelers is a company that works hard at the science of what we do: we analyze information, process perspectives and measure results to create the best combination of products and services. We work equally hard at customer service and how we interact with the people whom we do business. Over the years, we’ve strived to earn our customer’s loyalty by continually improving our abilities to listen and respond to their needs.

Today, more than 160 years after our founding, Travelers is one of the nation’s largest property casualty companies. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees, 13,000 independent agents and multiple market segments across the personal, business, financial and international insurance groups. Travelers has operations in the United States, United Kingdom, Canada, Lloyd’s of London, and the Republic of Ireland. In Brazil, the company also has a joint venture partnership with JMalucelli, Brazil’s market leader in surety.

Minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products, services and support give individuals and businesses the confidence they need to feel secure.

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  • This is clearly an issue of them cancelling us because we made a claim. The agent said not to pursue this and she already found me another insurance agency. But what will this cost me?

    • Warren Franklin

      Jay, please elaborate. Searching for new insurance company should not cost you, it’s important for you to understand this question – how is your agent being compensated? Typically the agent is paid a commission from the insurance carrier, this may be a percentage of premium. But an insurance company cancelling because you have a claim?? any more details?

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