Progressive reviews


Progressive Overview

Since 1937, drivers have trusted Progressive for their car insurance.  “Fast. Fair. Better. That’s what customers can expect from Progressive Direct. Everything we do acknowledges the needs of busy customers who are cost-conscious and increasingly savvy about auto insurance and good service.”

Progressive is there for you 24/7, online and by phone. They can provide quotes, update your policy, even answer “what if” questions if that’s what you need. From auto quotes in about 6 minutes to superior claims service, they find new ways to show you that they respect your time.

Progressive began in 1937, and over the years, we have worked hard to build a superior proposition for auto insurance consumers through competitive pricing and by continuously improving our products and services. Today, we offer competitive rates and 24-hour, in-person and online services to all drivers throughout the United States.
Today, Progressive customers can purchase auto insurance directly from us online or by phone, or they can purchase from independent insurance agents. Prices vary based on how our customers choose to buy.

Glenn M. Renwick, president and chief executive officer since January 2001, leads Progressive in our quest to become U.S. consumers’ #1 choice for auto insurance.

Headquartered in the Cleveland suburb of Mayfield Village, Ohio, Progressive has 25,000 employees in more than 450 offices throughout the country. Progressive people enjoy a casual dress code and a unique work environment where all are required to risk, learn, grow and perform. Progressive’s larger locations house one of the country’s largest, most eclectic contemporary art collections.

Communicating a clear picture of Progressive by stating what we try to achieve, how we interact with customers, and what guides our behavior permits all people associated with Progressive to understand what we expect of ourselves and each other and how we conduct our business.

The common shares of the Progressive Corporation are publicly traded at NYSE:PGR.




  • Warren Franklin

    I had a great experience buying homeowners insurance online from progressive, my price was competitive and the agents were able to help me adjust the limits to what I truly need. Not a limit based upon sales price only. To rebuild my house, most likely wouldn’t cost as much as the other carriers were quoting, and the value of the land is included in purchase price so in the event of a loss the land didn’t need to be rebuilt.

    Happy with the quoting process and policy issuance, no claims experience yet.

  • John Palmeri

    I had a bad experience with Progressive a few years back. Without ever having any claims or traffic violations on my record with Progressive I had my rates tripled at the end of my first term. They told me they had a new formula for rating their drivers and this caused my deductible to triple. I felt like they lured me in with a competitive rate and then raised it through the roof for no real reason. I left them and am now much happier with my new provider!

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